These terms and conditions apply to all bookings (whether made online, by telephone or otherwise) and all agreements for the provision of services by Natasha Itzcovitz. Proceeding with any booking means you have read and accepted the following terms.

Definitions

“We” or “Us” means Natasha Itzcovitz;

“Services” means Colour & Body Consultancy, Colour Party, Wardrobe Edit, Personal Shopping, Online Shopping and any other Personal Styling services provided to you by Natasha Itzcovitz;

“Client” or “You” means any person who contracts with Natasha Itzcovitz for the provision of Services.

Payments & Refunds

All payments must be made upon booking. An invoice inviting bank transfer will be supplied at the time of booking. Payment is required to secure the appointment and is non-refundable. If an appointment is cancelled it will be forfeited. However, if notified with at least 72 hours notice, payments are transferrable to another date or service. The services provided do not guarantee any specific results and are entirely dependent on your participation. Results will vary.

Subscribers to any membership plan must pay prior to the month start by BACS or Direct Debit. All memberships have a 3-month minimum subscription period. Any cancellations must be made at least 7 days before the next month start. Memberships are non-refundable and non-transferrable.

Gift vouchers may only be exchanged for Services and no cash rebate will be made for appointments shortened at your request.

Cancellations & Postponement

If you wish to reschedule or postpone an appointment you must give us no less than 72 hours notice before the appointment is due to start. Failure to do so may result in the appointment being cancelled. If we can agree on an alternative future date any payment will be transferred to the rescheduled appointment but cannot be refunded.

Should we/Natasha require to rearrange the appointment for any reason (e.g. due to illness) we will communicate this to you in advance of the appointment and all payment will be transferred towards the rearranged session.

Safety & Behaviour

By participating in any service or subscription, whether in-person or online, you agree not to engage in any inappropriate conduct, including but not limited to the following:

• that breaches these Terms;
• that is unlawful, abusive, misleading, discriminatory or fraudulent;
• that infringes or breaches someone else’s rights, including their intellectual property rights.

Covid-19

For in-person services, all participants must take a Covid test and result negative within 48 hours of the appointment. Any other government guidance at the time must also be adhered to. If self-isolation rules impact the scheduled appointment, the session may be rearranged as per Cancellations & Postponements above. To do this, please contact styling@natashaitzcovitz.co.uk.

Style Subscriptions

Any-time Messaging permits a total of 60 minutes of Natasha’s time per month via pre-agreed messaging service. Leftover minutes do not rollover into the next month. Messages will be replied to within 48 hours. This service is designed only for fashion styling purposes. If any messaging is deemed by Natasha to be improper, we reserve the right to terminate the service at any time. Any inappropriate behaviour will be reported to the authorities. For privacy terms, please refer to the relevant policies supplied by the messaging service.

Gift Vouchers

Gift vouchers are valid for 12 months from the date of issue. If no date is specified on the voucher holder must make an appointment. If the holder wishes to postpone an appointment they must inform us no less than 72 hours before the appointment is due to start.

Stores

We do not act as an agent for any of the stores/brands to which we may introduce you or accompany you for shopping. Contracts for the purchase of goods are between you and the relevant store and the terms and conditions of sale and requirements regarding price, returns, defects and all other issues will be such as the store may impose or as you may agree with the store. We have no liability for the quality, condition or performance of any goods which you may purchase during, or as a result of, the provision of Services by the Natasha Itzcovitz.

Location

We are ideally placed for services within Greater London. You can choose your preferred location, to be agreed in advance of the appointment. If you are located outside of London or the UK, additional travel costs will apply.